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75000125478
Reset RTP Password
Login to RTP
Go > Administration
Security Administration > Security Management >User
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75000125479
How to reset RTP logins if number of logins has been exceeded
Reach out to the user asking for the username (Typically it's the first letter of the first name a
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75000125480
Troubleshoot Pinpad issues with RTP
Restart Pinpad Press and hold the Yellow "Clear" button and the "Func" button until device reboo
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75000105860
How to fix the RTP CheckDuplicateClientCode Error
This article describes how to fix the RTP.Enterprise.Client.USL.ClientServices.CheckDuplicateClientC
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75000125483
RTP Printer Troubleshooting
Make sure the printer is named "receipt" in windows
Open windows printers, if there's a printer
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75000131767
When user has too many concurrent logons in RTP
Administration> Security Administration>User Search username
Current Logons
Highlig
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75000136793
RTP Client Email Settings
These are the settings required to send email via Mailguard:
Setting Code
Name
Value
89070
Emai